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Re: 20 Year T-Mobile Customer - Customer Service had become very inadequate, terrible. Rude.
Ladygraceqtea wrote: Hi Greg B. We switched from Verizon to T-Mobile last year. We have never had better service. If I have a problem I just go to the local store. The folks who work there are always ready to help and are very knowledgeable. I only spoke to someone on the phone when I first got the service. We actually already had our IPhones we had gotten from Verizon. We pay less now than we have ever paid for any other service. We had AT&T for years before we switched to Verizon. Anyway, you might talk to the people at your local store. Hopefully they'll be able to help you. Good luck! This sounds like someone that works for them trying make them look better43Visto0likes0ComentariosRe: 20 Year T-Mobile Customer - Customer Service had become very inadequate, terrible. Rude.
The first couple years of t mobile were ok, but now idk who changed the system but hour long waits, no one keeps their word even w proof, no one give u call backs when they say, if line drops no one care to call back. They hang up on u constantly for no reason , n tell u cant speak freely on phone or they will hang up to avoid helping you ... ill never buy anything from thid company again.47Visto0likes0Comentarios