ContribucionesMost RecentMost LikesSolutionsRe: Can't Make Online Purchases I wish I could get to the payment section to see if that works. It won't let me get passed selecting the phone I want to buy before it says "oops! We've hit a snag!" Re: Can't Make Online Purchases Still having the same issue. Reps have been super nice, but it's still SO ANNOYING. I don't want to see "oops we've hit a snag" ever again.