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Yoda5608
Network Novice
Joined 2 years ago
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Re: Sprint promotions not applied to t-mobile
I'm in the same boat with the Sprint Promotion not being honored. I've had over 35 hours of chat and calls in the past 5-6 weeks. I have the IMEI1 and IMEI2 of the phone I traded and sent back toSprint for the promotion. T-Mobile can see that it was returned but still will not honor the promotion. I'm on hold now for 22minutes after calling 611. I will now see if I can get the phone I sent in returned back to me. The Sprint to T-Mobile transition has been frustrating and I don't feel valued as a customer. After 18 years with Sprint, I did not expect this to happen. I too will continue to press the issue until I get some type of satisfactory resolution.5Visto0likes0Comentarios