ContribucionesMost RecentMost LikesSolutionsRe: F451 : Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde. Same problem can't fix in store or on 611 Re: Cannot open bill on any device. tried phone, computer and iPAD. I have the same problem from the time I opened my account and i can't access any of the benefits. I've went into the store and spent too much time on 611 and they can't fix it.