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zuhrakazime
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Joined 6 months ago
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Re: How to escalate a complaint
Idk if this is your real official account for t mobile , but you guys suck so bad !!!!!!! First of all you have a 💩 service and I wasn't getting any calls or I wasn't able to even check my email cuz I had no service at my apartment!!! I called and you guys sent me these 💩 cell spots that did nothing !!! When I would call you guys , you would tell me that my account is being deprioritized 🤬🤬🥵🥵🥵😡😡😡 like wtf does that even mean ????? Now that I'm trying to return these 💩 items back I had to be on the phone for over 2 hrs before someone picked up and transfer to tech support who told me to go to the store and drop it off and I come to the Edmond location and after standing here for ever , one manager or someone finally comes to help and she says your system is down and they can't return it in the store and I have to take to the ups and return it myself 🤬🤯🤯🤯🤬🤯😳 like wtf how hard is it for you guys to do one job right ???? 💩 phone company 💩 customer service 💩 service !!! Pppl plz stay away from them !!! I can't wait to change my carriers soon39Visto0likes0Comentarios