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Featured promotions at T-Mobile Great Southwest Crossing

Featured categories at T-Mobile Great Southwest Crossing

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
91
/100
AT&T
91
/100
Verizon
85
/100
5G coverage availability
More availability means having access to 5G speeds more often.
96 %
95 %
AT&T
84 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
100
Mbps
AT&T
73
Mbps
Verizon
63
Mbps
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Test-drive our award-winning network and some of our favorite benefits for 30 days-no commitment or credit card required. We won't even tell your other carrier.

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Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Great Southwest Crossing

Andrea Thomas
Dec. 10, 2025, 9:09 a.m.
Well, I went to T-Mobile store today because T- Mobile was giving the customer The manager in a couple of the staff was outside, handing out the blankets. They have some promotions on some trackers and it was a good promotion. To make a long story short, I had walked out of there with a new cellphone for my husband, and I added him on my plan. I always wanted to add him on my plan, but he didn’t hesitate to be added to the plan. He rather do a prepaid..But by him being added to the plan, he saved a whole $35. He ended up with an upgrade of cellphone. The young lady that worked with us she had excellent customer service skills. I had to pay the taxes For my husband’s cell phone bill and it was more than what they told me. The manager looked out for me. If you are looking to switch over or you are looking for a new company, T-Mobile is good and this particular store is they have excellent customer service everybody that seemed like that works. There are happy to be there and it’s because of the manager is real good and the people that work there really goes out their way for you so if you are a T-Mobile customer and or if you were thinking about going to another phone company, please go to that store. They will help you out. They a lot of customers. So this store right here is five star. View on Google
Karla M
Dec. 6, 2025, 10:18 p.m.
Me and my husband went to this location and got the very best customer service. Mona (please forgive me if I spell the name wrong 🙏) she was very knowledgeable, answered our questions and definitely the best service. Thank you so much. View on Google
Daisy Murillo
Nov. 21, 2025, 11:20 p.m.
I recently visited T-Mobile and had the absolute pleasure of being helped by Trey, and I can confidently say he provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, Trey greeted me with a professional, friendly attitude that immediately put me at ease. He was patient, knowledgeable, and genuinely invested in helping me find the best solution for my needs. What stood out most was how thorough he was. Trey didn’t rush me or try to push anything I didn’t want. Instead, he asked all the right questions to understand exactly what I needed, and he explained every option clearly without any confusion. He broke down pricing, phone features, and plan differences in a way that made sense, and he made sure I understood everything before moving forward. Trey also went above and beyond when it came to setting everything up. He took the time to transfer my data, double-check my settings, and make sure my new device was fully ready to go before I left. He even gave me helpful tips about features I didn’t know my phone had. It’s rare to meet someone who is not only great at their job but genuinely cares about making the customer feel comfortable and confident with their purchase. Overall, Trey made what could have been a stressful process incredibly smooth and enjoyable. If you’re heading to T-Mobile, I highly recommend asking for Trey—you’ll be in great hands. Employees like him make all the difference, and I really appreciate the outstanding service he provided. Highly satisfied and grateful for his help! View on Google

Additional information about T-Mobile Great Southwest Crossing

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Great Southwest Crossing - 2501 W Interstate 20
 Interior photo of T-Mobile Store at W Interestate 20 & W Bardin Rd, Grand Prairie, TX
T-Mobile Great Southwest Crossing - 2501 W Interstate 20

T-Mobile W Interestate 20 & W Bardin Rd
2501 W Interstate 20
(972) 660-7313

Grand Prairie’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile W Interestate 20 & W Bardin Rd, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (972) 660-7313 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile Great Southwest Crossing

T-Mobile Experience Store
T-Mobile Camp Wisdom-GP
2.0 miles away
5.0
T-Mobile Experience Store
T-Mobile Arlington Highlands
4.0 miles away
4.5
T-Mobile Experience Store
T-Mobile Hwy 67 & Pleasant Run
7.8 miles away
5.0

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Great Southwest Crossing for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Great Southwest Crossing for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store