I wanted to share my experience with T-Mobile in hopes that it may help others who might be facing similar issues. Over the past few years, I have noticed that T -Mobile has been consistently overcharging me for their services. Despite multiple attempts to resolve these overcharges, the problem has persisted. Recently, I asked for 2 more days on my paying arrangement I was told no , as I rely on my phone for essential communication and daily activities. When I contacted T- Mobile to address the issue, I didn't not receive a satisfactory explanation or resolution.
It's important for consumers to be aware of their rights and hold services providers accountable for their actions. If you have experienced similar issues with T-Mobile, I encourage you to document your interactions and seek resolution through customer service channels. I will be filing a complaint with the Federal Communications commission (FCC) and will be seeking legal advice.
I hope that T-Mobile will work with me and to ensure that T-Mobile providers will be transparent, fair, and responsive to all their customers' needs
Sincerely
Mrs.Hiett