Forum Discussion
Website Login --- Typically Broken, Why?
Google Chrome. Microsoft Edge. For what seems like years now the ability to log into my business account is hit or miss. SO FRUSTRATING! I love T-Mobile but this is ridiculous. For a while I cou...
Ticoscen wrote:Same here. Edge, Chrome and Mozilla only render a footer page and pushes you back to login again. Tmobile phone support (horrible….) said: "it's a known issue with the website." Like, it's obsolete and doesn't get any attention. I can get to my account information the their cell phone app though. Maybe it's Russian hackers f'ing web page things up again.
I can't even get there with the phone app. This is completely absurd. Six different attempts across three different platforms all turned up empty and have been doing so for the last month and a half or more.
Desktop web browsers (tested: Vivaldi on Win10, Firefox on Win10, Edge on Win10, Vivaldi on macOS, Safari on macOS), after login, all just show the footer page. Attempting to access it via the cell app gets me an error message as follows: "Webpage not available" - "The webpage at tmoapp-web://https://my.tmobile.com/billandpay could not be loaded because: net::ERR_UNKNOWN_URL_SCHEME"
EDIT: Hitting the Back button helped this time around, but hadn’t accomplished anything last month.
