Forum Discussion
ACP Affordable Connectivity Program SCAM
T-Mobile has marketing and advertising about the affordable connectivity program and how it is a proud partner that participates in this program to help low income people get a discount on their Internet service. I got a proved for the ACP and called T-Mobile. they told me that they don't participate in the program-their partner companies Metro and Assurance Wireless participate in the program.I would have to close my 3-year, 5-person and 6-device family account and open a new acclount with either company to receive the $30 discount. Shame on you T-Mobile for virtue signaling and not helping low income families!
maybe its just me but im not really seeing how TMO is in the wrong here..their partner companies are the ones that do this..pulled up the TMO info on the ACP program and highlighted in super bright pink will be the very first thing you see and it says ….
“T-Mobile is proud to participate in the new federal Affordable Connectivity Program (ACP), which offers internet service payment assistance to eligible households. We’re making the program available through Metro® by T-Mobile and Assurance Wireless®.”
https://www.t-mobile.com/brand/affordable-connectivity-program
verbatim.
youre shaming a company for doing exactly what they advertised? or because they wont make a new rule that only applies to you and your family?
Well for one major problem with it is the only way you can connect to the Internet , using the ACP benefit , is by using a cellphone . That's thru Assurance and Metro mobile . And maybe it's just me but a lot of kids do not do research for school or homework on a cellphone . The only way you can get the discount is on 1 phone not shared with others in the household . And it may be just me but that's a household argument in the making . So yeah I agree , shame on T-Mobile..
Lstallings wrote:
Well for one major problem with it is the only way you can connect to the Internet , using the ACP benefit , is by using a cellphone . That's thru Assurance and Metro mobile . And maybe it's just me but a lot of kids do not do research for school or homework on a cellphone . The only way you can get the discount is on 1 phone not shared with others in the household . And it may be just me but that's a household argument in the making . So yeah I agree , shame on T-Mobile..
Exactly, T mobile is not doing anything thru their partner companies they are phone companies that is what the discount will be for. So they are being very mis leading you can not get a discount towards T Mobile internet.
