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Dr__Pam's avatar
Dr__Pam
Network Novice
Hace 3 años

Bait and Switch on the free earbuds.

I have been a T-Mobil customer with several lines for over 15 years. When I recently purchased a 13, I asked for the highly advertised free earbuds. I was told I did not qualify. The advertisement says old and new customers get the free earbuds. But they don't tell the small print. It is a bate and switch. Shame on T-Mobile. I was a loyal customer, now I am shopping..

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  • Dr__Pam's avatar
    Dr__Pam
    Network Novice
    Hace 3 años

    I have been a T-Mobil customer with several lines for over 15 years. When I recently purchased a 13, I asked for the highly advertised free earbuds. I was told I did not qualify. The advertisement says old and new customers get the free earbuds. But they don't tell the small print. It is a bate and switch. Shame on T-Mobile. I was a loyal customer.