Forum Discussion
call center outsourcing is a mockery of customers
terrible phone service the operator did not even understand what I want to do asked my PIN number 10 times in a row confusing pin code with one time password confusing port in and port out waste...
I've been a customer for over 22 years and now all of a sudden, I cannot even get an United States Rep if I call back 50 times.
When is T-Mobile going to realize that they need to have a customer service line that people want to speak to.
Does anybody have a direct phone number to the Albuquerque or United States call center?
