Forum Discussion

magenta6940985's avatar
magenta6940985
Network Novice
Hace 7 años

Call Forwarding set up on-line

Can I set up call forwarding on-line?

  • So, you can't set it up online but if the reason you are asking is because you do not have access to your phone to do it the traditional way​, you can always Contáctanos and we can set it up for you.

  • tmo_chris's avatar
    tmo_chris
    Spectrum Specialist

    So, you can't set it up online but if the reason you are asking is because you do not have access to your phone to do it the traditional way​, you can always Contáctanos and we can set it up for you.

  • queencari's avatar
    queencari
    Network Novice

    I need to do this as well so I contacted customer service and they said they will not do it and I have to buy a phone.

  • tmo_chris's avatar
    tmo_chris
    Spectrum Specialist

    Oh no! I am sorry @queencari this is something we can definitely do over the phone for you and I think there might have been some confusion on our part when you called. If you have a moment, please do call us again or if you have a Facebook or Twitter account, you can use the links in my signature to message our T-Force folks who can also do this for you.

  • kat57's avatar
    kat57
    Newbie Caller

    Tdogg reported two years ago and still no link to how to set up call forwarding. All links are broken or missing.ill have to call them. 

  • mmmmmKay's avatar
    mmmmmKay
    Network Novice

    Apparently they won't do it for you anymore. My dads phone died and I'm trying have his calls forwarded to my Moms phone. Support won't do it and says you have to do it from the device.  After being on chat with them for 30 minutes, telling them the device was dead, and them sending me the instructions on how to do it on the device… I have NEVER had a good experience with T Mobile support.. Utterly useless