Forum Discussion
Caller ID incorrect, and I've asked T-Mobile to fix it twice.
My caller ID keeps showing up as "Aurora Reyes," which is sadly not my name. I've contacted my local T-Mobile store twice, and they've said that they've had support fix it twice, but every time I...
I am sorry you have had to deal with this as it should be a fairly simple fix. I would recommend that you call our Team of Experts folks over the phone so we can ensure your name is updated in the billing system.
I tried for the last 6 months. Probably 8 times. Each time, they say they will fix it and still all of the lines show the last name of one of the line. I even asked them to remove which is a simple fix IMO. Still showing last name of the one line for all 5 lines i have on the account.
