Forum Discussion
Covid-19 fees and interruptions
I see that other carriers are suspending service interruptions and waiving late fees. Why is it that T-mobile is the only carrier that not only shut off our service during this pandemic crisis wh...
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I have the unlimited call, data, and text plans. They still disconnected our service and charged late fees and the per line reconnect fees. What makes matters worse is that according to one of your article links, they are not supposed to be doing this. So, what I take away from this is either I don't matter to them or they are going back on their pledge to not perform these types of actions. This will be the main reason I leave T-mobile.
