Forum Discussion
Covid-19 fees and interruptions
I see that other carriers are suspending service interruptions and waiving late fees. Why is it that T-mobile is the only carrier that not only shut off our service during this pandemic crisis wh...
Hey all! We're locking this thread. Please use Questions on COVID-19? for all questions related to our COVID-19 response. We don't have access to your account in Community, so for questions on your bill we recommend comunicándote con nosotros on Social Media or over the phone. And I think you can message us through the T-Mobile app still.
I have to agree on this topic. Why is T-Mobile being this way to us? I am 36 and been on T-Mobile since I was 19. Moreover I got the text from T-Mobile that my bill is pass due, pay now or my line will be suspended. That was two days ago. This morning I paid my passed due amount and ten minutes ago I get a automated call from T-Mobile that my line is going to be suspended. WTF T-Mobile? This is frustrating… I'm considering on checking out what Verizon can offer me!
Also, $130… a month for 1 line is bogus!!!! I honestly feel like I’m being ripped off here!!!!!! Upset customer /rant
