Forum Discussion
La facturación por tarjeta de crédito no funciona
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Por favor contáctanos when you have a moment so our care teams can look into these issues with you.
I love how tmo_chris listed this as solved. Its obviously not an individual issue. ive been with tmobile for over 10 years and i constantly have this issue for months of the year. I have been dealing with it since April. It is not August 2020. This is not solved and its been an ongoing issue with tmobile for years. If you look on google "tmobile online card not valid" is always been a problem with tmobile. They are quick to share your private information with other companies but are not willing to fix their online or phone payment options. The automated system on my phone doesnt work either so every month i am forced to release my credit card information to someone living in another country after being on hold for a half hour. Get it together tmobile and dont list problems as "solved" and say its an individual problem when you arent willing to listen to anyone who has posted this issue.
