Forum Discussion
La facturación por tarjeta de crédito no funciona
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Por favor contáctanos when you have a moment so our care teams can look into these issues with you.
Problem not solved. New customer as of August 2020. Card worked only for set-up. Tried several times online these past two weeks until service ended. I called Customer Service today. I spoke s--l--o--w--l--y and deliberately and it still took three tries for an impatient representative to read the numbers back correctly. Rep not hear the word "6" three times and I spelled it s--i--x the second time. So a very l-o-n-g phone call for what should have been a 30 second online transaction. Anticipating that I will be a new customer of another carrier (most likely AT&T) next month.
