Forum Discussion
Dear T-Mobile, please train your reps to not promise things that can't be delivered
Edit: The screenshot of my chat conversations in the app disappeared when I hit post, but I was told by one rep, and assured again a few days later by...
featherdown wrote:
Is it possible that you have 4 lines total now, 3 paid and 1 free? It appears they were insisting that you were adding a 3rd line, when you already had that 3rd line.
Really rude how John Carlo ignored you for over 30 minutes until you said Hello.
