Forum Discussion

Efarano's avatar
Efarano
Network Novice
Hace 2 años

debit card or bank account auto payment

Why do I need to update my account to a debit card or a bank account. I am under contract for 2 years and I can't drop out of plan. I don't know if T-Mobile can do that for contracted plan. Any thoughts ! Please share it.

  • You just need to update it if you're using a credit card and want to keep the autopay discount. Tmobile is requiring a debit card or bank account for the autopay discount.

  • gramps28's avatar
    gramps28
    Router Royalty

    You  forgot, keep it on your credit card and lose discount.

    Also Tmobile is going to start charging customers $5 to pay their bill in a store.

  • Fact:  The sales flyer that got me to sign up states “2 Unlimited Lines $27.50 per line with Auto Pay + Tax”

    Fact:  I have 10 months that state “Regular Charges $55.00” no mention regarding AutoPay

    Fact:  I now have my latest invoice that states “Regular Charges $65.00 that’s a 15% increase

    Fact: My Price Lock  document states “The Price Lock protection applies as long as the qualified plan is not removed”
    Looks to me like T-Mobil has breached the contract?

    I’ll wait for the class action dudes to arrive.

    Pete

    San Diego, CA

     

  • earwig222's avatar
    earwig222
    Network Novice

    I cannot in good conscience give my bank account or debit card information to a company that has had 9 data breaches in the past 5 years including two so far in 2023, so I guess I’ll have to give them another $15 a month instead 😡