Forum Discussion
Denied phone claim mistakenly says phone not covered
My Samsung s20fe was shattered and I could not use it. I put my Sim card in a devixe I borrowed from a friend and I filed a claim on my s20fe. My claim was denied and it said " device not covered " s...
I am going thru this now. This is a scam with Assurant. Been paying $18/mo. since 2020 on a Note 20 Ultra 5G and Assurant says there is no coverage in their system and they can't update their system, just keep going back and forth and no one will fix this.
Update: After about 3-4 hours back and forth TM got Assurant to fix their "system" so now it shows covered and they are shipping a replacement phone. Thank you TM!!!
