Forum Discussion
Dropped calls in my house
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it come...
I took a look through our No se puede llamar, llamadas interrumpidas y otros problemas de llamadas and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contáctanos. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
tatatammy wrote:I guess I can join the masses of T-Mobile customers who cannot make a call from their cell phone without the call dropping. EVERY SINGLE CALL in the last month or so drops. EVERY ONE. Like everyone else, I have spend my $$$ on everything possible to try to boost the signal and get my phone to work properly. Dude, people are going to leave in droves if you don't do something to fix it. This is infuriating.
Whoever is saying that it's our phones, it's our router, it's the location, etc. apparently has cell service that works. It was like one day they flipped a switch and my reception went to crap. It worked one day and then suddenly started dropping calls. ¿Qué cambió?
I just want my phone to work. I should not have to use wifi because the cellular doesn't work. Ayuda.
in droves? this thread is from 2 years ago with what? 13 different people posting in here? and at least 3 of them assist on the site..
is your problem everywhere you go or one specific location? are there other TMO phones around you when this is happening? and if so are they seeing the same thing or are their phones working fine? if this is at home or work is this while connected to wifi and wifi calling or just regular mobile? what phone is it?
