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JenniferLynn84's avatar
JenniferLynn84
Network Novice
Hace 3 años

end of EBB

So I signed up with T-Mobile because of the EBB program, received a Google Pixel 6 and signed up for two years of service. Thinking the EBB plan would be around for a while and if not they would have something take its place. Well they did but not something that helps my situation. I would have to pay my phone off and then switch to Metro by T-Mobile. But I'm stuck in a 2-year contract and I don't have the $400 to pay off my phone and move to Metro. My bill fluctuates every month. Even though I have the magenta plan, I can't afford $80 a month. I don't make many calls and I use about 20 or less gigs of data per month. It's usually half that. So my bill that I could afford of $30 is gone up to $80. Before the EBB I had a free phone with free service from assurance wireless. ¿Cuáles son mis opciones? Will T-Mobile help me move to Metro? I can't be the only one that's dealing with this issue???

  • Yes I have. And the essentials plan does not include taxes and fees. The magenta plan does include taxes and fees, so the difference between the two plans is less than $5.