How can I block ALL text messages sent from EMAIL ADDRESSES?

I am having the same issue as everyone else. This is absolute BS that this can't be turned off. I haven't received any useful help from T-Mobile. There are enough people having problems that this should get escalated.

I'm having the same problem. The messages are all coming from different email addresses and they usually contain a link pointing to "www.T-mobile.com" somewhere near the top of the message.

T-Mobile needs to address this and develop a method to block all messages coming from email accounts.

Hey all, I've been having the exact same problem and it's been happening like every day. Here's what I did:

I called T-Mobile 611, told them I've been getting spam/phishing texts from email addresses continuously, and asked to have email addresses blocked from texting me. They will ask you to first, forward the text message content (long-press a corner of that text bubble far away from the link, and options should show up; one is "forward"). Forward to 7726.

The person should then move onto blocking texts from short codes that aren't recognized. Apparently, email addresses still use short codes to send mass texts to people, so this is supposed to block those too. 

Whether it actually worked or not, I guess I'll need to wait and see. But apparently this should solve the problem. I didn't get a clear response to why T-Mobile doesn't offer their customers the option to block emails from texting like Sprint does, but (hopefully) this issue has been addressed. If it does not work and I still get texts from emails, I'll update here. I hope it works for you all as well, if you try!

Astropartigirl wrote:

Hey all, I've been having the exact same problem and it's been happening like every day. Here's what I did:

I called T-Mobile 611, told them I've been getting spam/phishing texts from email addresses continuously, and asked to have email addresses blocked from texting me. They will ask you to first, forward the text message content (long-press a corner of that text bubble far away from the link, and options should show up; one is "forward"). Forward to 7726.

 

The person should then move onto blocking texts from short codes that aren't recognized. Apparently, email addresses still use short codes to send mass texts to people, so this is supposed to block those too. 

Whether it actually worked or not, I guess I'll need to wait and see. But apparently this should solve the problem. I didn't get a clear response to why T-Mobile doesn't offer their customers the option to block emails from texting like Sprint does, but (hopefully) this issue has been addressed. If it does not work and I still get texts from emails, I'll update here. I hope it works for you all as well, if you try!

Here's my update: that didn't work. I still got two yesterday. So I guess we're screwed until T-Mobile decides to take this seriously. 😡

TCBelly wrote:

brianFromNYC wrote:

Can T-Mobile comment on the issue? We are all receiving spam from various email addresses coming straight to SMS.

 

I can confirm that I have the “Block TMOmail.net email” and “Block Instant Message sent via SMS” and “Scam Block” all enabled.

 

I am on iPhone and can confirm that the message is labeled "text message" coming straight to my phone number (not an email address containing my phone's number), and it is also not labeled as "iMessage". (It is 100% an SMS message, not iMessage.)

 

I’ve forwarded every single one of these to 7726, and received confirmation.

 

I have pretty consistently received these messages around every day or every other day since porting in to T-Mobile and never received these messages on Verizon, so the inability to block (or ability to receive) these messages appears to be a T-Mobile issue.

I came across this post idk if it's been referenced but it pretty much sums up the futility of T-Mobiles account settings on this issue and the tech peeps not having a solution despite it being months now. 

https://community.t-mobile.com/accounts-services-4/spam-emails-being-sent-to-phone-number-attmomail-net-despite-the-feature-being-blocked-in-message-blocking-settings-34671?postid=127729#post127729

 

Yup, and further, the "solution" they have didn't fix anything. I got TWO of those email texts yesterday. TWO. ON A SATURDAY. 

THIS Feature DOES NOT WORK, BEEN BROKEN FOR OVER HALF A YEAR!!!! T-MOBILE ENGINEERS NEED TO FIX THIS ASAP!!!!

https://my.t-mobile.com/account/profile/blocking

Block TMOmail.net email [OFF / ACTIVADO]

Bloquea los emails que se envían a MSISDN@TMOmail.net para que no se reciban como mensajes de texto. (MSISDN = número de teléfono de esta línea)

As much as I hate reviving dead threads,  this problem still persists and a quick skim though this feed shows no real answers.   Has anyone figured out how to stop the email to sms/mms spam? 

Since my original post i have had 7 more of these bs txt msgs. This is just the latest sample. Apparently no one at T-mobile knows how to fix!

Hey guys, does this need either press or John Legere attention?

Because either of those outlets is open to me (clubhouse for John since he seems to be in rooms that I mod in on a daily basis) or some security tech writers who are already giving TMobile a roughing up for their repeated security failings.

If I'm understanding, it looks like the setting to disable email to SMS has been completely ineffective for everyone here. I'm not impacted, but people close to me are, hence my interest. But if anyone has further detail, feel free to comment.

I'll also forward to staffers in the Senate commerce committee. Can't guarantee any of these will have traction, but the fact that a common carrier is enabling such gross violations of spam regulations should be a driver for accountability. 

It seems that even after a year, this issue is on-going and malicious actors have become more advanced. What's interesting is that when I use Windows Phone Link, the same messages appear from a different sender but when checking T-mobile usage, there's absolutely no phone number at all for the given messages being received as MMS. What's worse and somewhat counterintuitive is that to report SPAM we have to forward the message by opening them. And by opening them, anyone familiar with the Stagefright exploit would have reason to find this risky.

But if it might help find a solution, here is the message I keep getting over and over, which reminds me, to block them I have to open the message too! And by forwarding the message to SPAM (7726) triggers downloading content doesn't it? I mean, I recently disabled auto-download but I don't need it to stop auto-download of all MMS messages, just from ones not in my contact list. That seems to be a possible setting for images in emails, but I guess not MMS. But, I digress.

The MMS repeated message:

Interestingly how it shows up on Windows Phone Link

Then while logged into T-mobile and viewing usage information it just shows blank for the phone number

And just to confirm like everyone else, TMOmail.net emails are blocked

While I did see messages coming from 6245 (MAIL), they’re actually ones I signed up for:

So I just don’t understand how T-Mobile doesn’t have a number for these picture messages being received, how they’re even being received in the first place without an origin number, whether or not by opening these messages to forward them and report them actually somehow confirms to spammers the number works (as I have disabled sending read receipts and my device shows a brief notification upon opening one of these messages that it’s “converting the message into a multimedia message”) whether or not it’s a device issue, and why T-Mobile’s anti-spam features can’t seem to detect them no matter how many I report.

I get one of these nearly every day if not two and it’s just concerning if something similar to the .gif exploit might still exist where my information could be stolen, especially with today’s security of 2 factor authentication, device proximity verification, financial banking/investing apps, and mobile pay apps all on our mobile devices, what can be done?

I'm not familiar with how mobile data transmission works but can't there be a way to block autoloading particularly only from non-contacts or something? With it being disabled for everyone, that means if I don't open a message in time, the message might no longer be available.

I’ve even tried logging into the email account where it’s MYNUMBER@tmomail.net but I can't seem to get the password right for some reason even though I can log onto my T-mobile account just fine. And, if I try to go to https://my.t-mobile.com/account/profile/tmobile_id the page is just blank and doesn't load. I disabled all ad blockers, changed site permissions, and still nothing.

So disheartening to find this thread over a year old and still no workable solution with only mild hope of resolution if calling T-Mobile support. Hopefully somehow the information above might help a more tech savvy programmer of sorts figure out how to stop this.

For reference I have a Samsung Galaxy S21