Forum Discussion
I cant recieve verification codes from certain sites?
So I've been having this issue where I can't receive verification codes via text from sites like Amazon and Discover but I receive them phone from others. Is this a problem on tmobiles side? I've...
Are you able to receive any texts from short codes? I'm thinking you may have a block on the account that's preventing these verification codes from coming through. You can easily see if there's a block by taking a look at these steps: Bloqueo de contenido. If you do not have a block on the account, I'd strongly recommend calling 611 or working with T-Force over Facebook / Twitter because a network ticket may need to be filed with the specific companies you cannot receive these codes from.
SOLUCIÓN:
I called T-Mobile technical support (611). The technician said that my phone/account default setting was not allowing to receive short codes, basically verification/authentication codes, in text messaging.
The representative reset my phone to allow to receive short codes. Now, I am able to receive authentication codes from Amazon, Microsoft Office/Outlook email, and Comcast/Xfinity.
:)
