Forum Discussion
Tarifas internacionales usando Llamadas Wi-Fi
Hi, I'm very confused about the international rates when making a WiFi call to a number overseas on a T-Mobile One plan. According to the support page, which I have read a thousand times, wifi...
Hola @lnishikawa
A $200 charge on my bill would definitely be shocking! Wi-Fi calling is a great way to stay connected when you are in an area without T-Mobile coverage or the coverage is not strong enough and it also provides some benefits when roaming internationally. When in the U.S. Wi-Fi calls placed to other countries are subject to international long distance rates, based on your account/features you have.
You can see our international rates for any country you want to call here. Llamar al exterior | Servicios internacionales desde EE.UU. | T-Mobile. If you opt to add our stateside international feature to your account, you can get discounted rates or even unlimited calling to landlines and mobile numbers in other countries.
I think the confusion here is that when you are roaming in another country (be it a simple global country) all calls are $0.25 a min incoming and outgoing (if it is to another simple global country). The Wi-Fi calling benefits come into play if you are making and receiving calls back to the U.S with Wi-Fi calling enabled otherwise it will still be $0.25.
For more information on WiFi calling and WiFi calling billing, you can check out our Llamadas Wi-Fi de T-Mobile support document for all the details.
TMO_Chris Mod Note- Updating correct answer to reflect current per/minute rates and link to WiFi calling. 1/3/2019
Very perplexing, as you aren't billed for incoming calls unless they are accepted collect (which shows as a specific type of charge on your bill). Did you check the detailed bill to verify that there were no outgoing calls made? Please note that if there were calls made with WiFi calling, you will still be billed international rates.
