is anyone else having trouble paying their bill online?

It keeps telling me that there is a server error and that I cannot pay at all. Well guess what? Verizon has no server error. Since my phone is a hybrid and can accept both network types, I am free to shop anywhere. You are telling me that I have to go in person to a store to get my pin so that I can refill my overdue account. If I have to go a store anyway, it will be a different carrier. You don't even care that you lost a customer. The customer service here was always poor anyway, and you always make me jump through hoops just to refill payment. Hopefully people will begin to realize that T-Mobile is worthless and you will go out of business.