Forum Discussion
Locked out of account and support is unable to help?
My personal phone died about 2 weeks ago - it won't even power up anymore. I've been using my business phone as a backup while I looked at new phone options. Tonight I decided to just buy a new p...
Hey bud so here is a option to get that text code verification, you can install the tmoT-Mob digits app on your work phone & use that to receive the text on your personal line. Also could you just remove the Sim card from personal phone & put it in your work phone or another unlocked GSM phone? You can also log into tmo digits from any tablet or laptop/PC as well. Lastly what kind of phone is this, maybe there is a way to trick the phone to charge & turn on?
If there is anything else I can help you with, please don't hesitate to ask. Thank you very much and have a wonderful day!!
All the best,
Ron.
Hola @magenta5147617
Sorry to hear about your phone and the fact that you are having such a rough time logging in to buy a new one! I just wanted to check in here to see if the suggestions that @qktreasures (ron) made were helpful. Please let us know if you still need help.
