Forum Discussion
quang
Hace 3 añosNewbie Caller
Overcharged During Travel
I went on a cruise last November and I was overcharged $605 even though I called to make sure that we could use the internet. 1. On 11/28/21 (before the ship sailed), I called T-mobile to see if th...
drnewcomb
Hace 3 añosFiber Fanatic
They didn't actually overcharge you but you may have been misinformed about T-Mobile's international Data Pass. This is one of the hazards of doing business by phone call. Everything said is just dust on the wind. Had you looked at T-Mobile’s roaming page you'd have seen an extra section dealing with roaming onboard ships. Essentially it says that there's no cellular data on Royal Caribbean ships but making phone calls costs $5.99 per minute. It seems like maybe the charges you incurred were for phone calls placed or received onboard.
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