Forum Discussion
La facturación por tarjeta de crédito no funciona
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Por favor contáctanos when you have a moment so our care teams can look into these issues with you.
I'm having the same problem. I was able to call and make a payment over the phone and they waived the fee for doing so. But this does seem to be a persistent issue so I hope it's looked at on the company's end because with multiple people having this issue it doesn't seem to be about our cards. They were able to take the exact same card over the phone and while I was on hold with her I paid two other bills with that card online.
