Forum Discussion
La facturación por tarjeta de crédito no funciona
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Por favor contáctanos when you have a moment so our care teams can look into these issues with you.
I did I let them know when I called in and they told me they we're able to take the payment over the phone. That was the only courtesy that was offered me. I went back and try to enter it again and was given the same invalid response. Then I went to turn on payment for a monthly automatic draft and it accepted the car with no issue. It's only for singular payments that the minute I enter the card number it processes it as an invalid number. It's not when it tries to run the card, it's as soon as I enter it. As though it doesn't have enough numbers or doesn't begin with the right sequence. Same card is willing to monthly draft automatically through the online system. Same card can be processed over the phone with a person. That feels like a system error
