Forum Discussion
How can I dispute a T-Mobile collection account if they can’t find any outstanding balance account?
T-Mobile sent me to collections, I got off the phone with a representative and they can't find any account with a outstanding balance. How can I dispute it?
This is super strange but there's gotta be an explanation for this. I say you should give our T-Force folks another shot at this. You can reach them by using the Facebook or Twitter links on our Community-2153 page. They are super helpful and can shed some light on this.
we are disputing the back balance of 778.96. in February 2022 we paid the balance of over 700.00 at this time we asked repeatedly if we owed anything more on the bill and we were told we had a zero balance imagine our surprise and our anger when 2-3 months later we were again told we owed the 778.96 where did you dig up this bill .when we offered an arrangement of 50.00 to 100.00 the associate told us about the hard ship program and told us we would qualify at the end of the month that came and we inquired about the program monthly only that we Did’nt qualify due to not being 60 days past due all during this time that we disputed owing this back balance so at this time we feel this back balance be forgiven since we we did make a good faith offer to pay down this back balance that we believe we owe just to make you at T-mobile happy actully in pa the bill is considered paid in full thanks sincerely bernard cohen and patricia becker
