Forum Discussion
How do you contact T-mobile's complaint department? Is this it? How do I email or write the CEO?
This company has engaged in false advertising, unintentionally I trust. Yet, why should I bear the expense of their care team's error. In trying to take advantage of the buy one get one offer, I wa...
I signed up 55+ contract for $90.00 monthly payment. Every month I'm receiving a different amount of bills I call Costumer Service every month on the phone for hours everybody assure me everything is readjusted I don't have any more problem. However, I still having a problem every month spending time on the phone for hours. This month I received a bill for $1,017,99. I called I was on the phone 1 and ½ hour again, the representative told me somebody made a mistake she corrected I have to sign another EIP agreement which will be e-mailed to me. I still don't received the e-mail I called again spoke to another representative who promised me everything is OK, she will make sure I will receive e-mail I still don't received. Every single month I'm going through the same problem, with my bill. Somebody can correct or due anything about this, or I have to change carrier. I need some discount going through this horrible experience.
