Forum Discussion
How to reach T-Mobile customer service directly in Charleston (no offshore/Philippines)
I keep getting routed to the offshore customer service in the Philippines even when I call during day time, I had numerous poor and bad customer service service received from them. Sometimes you have...
Yes I am a prepaid! I guess this is why the sub-standard support? I tried messenger and I get routed with a reply again to a Non-American. I am pre-paid with no card on file to avoid the other problems that are reported on this site. Overbilling, plan changes, other things to avoid.
