Forum Discussion
Legacy account balance wrong
I've got a legacy account for my emergency phone @ 10cents a minute. My balance is $44,my minutes available show 225.Do the math.
Thanks Alan,
I am very sorry for the confusion here. Since we do not have access to your account here on a public community forum, I was not able to see what specific legacy plan you were on. From what Maddie said, it looks like you are on the really old plan and that plan does have different per minute rates based on the amount you refill.
To get $0.10/minute rates, we would need to get you on the other plan that she was talking about. It is $3/month but that $3 gives you 30 units (either minutes or messages) and additional calls/messages are $0.10/min. On this plan, everything is essentially $0.10/min but you are charged the $3 monthly and given the 30 units for that month.
I thought I had sent this earlier,but it looks like I hit the wrong button when I sent it,I had to dig it up from my Yahoo history.
Jul 22, 2009 at 12:13 PM
Dear Alan,
Thank you for your refill purchase for T-Mobile phone number . Tu transacción fue exitosa. To refill again in the future please log in to your t-mobile.com account. Or you can dial AGREGAR (233) or visit t-zones from your mobile phone.
¿Sabías que eres elegible para inscribirte para recarga automática? With Auto Refill, you can add funds automatically to your prepaid phone or your FlexAccount using your credit card, debit card or checking account. You choose the date, the amount and the frequency, and we will refill your airtime automatically. Una vez que te inscribas, continuaremos recargando tu cuenta y ya no tendrás que preocuparte por hacer recargas. With each refill your remaining balance will carry over, and enrollment is quick and easy!
Click here to enroll now!
Cordialmente,
T-Mobile Wireless Customer Support.
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