Packaged marked as delivered but never received

This has been a little while so I would like to update on this. After realizing I didn't get my package I had messaged T-mobile through facebook, twitter and also by phone. I got through on phone and the worker told me that they would schedule a replacement phone for me at the nearest T-mobile store, but when I went in the store on that scheduled day the worker there told me that they never heard of anyone coming in for a replacement phone. So I left without a phone. Also when i got home, the t force team on Facebook replied back saying that I would have to wait at least a week to get a replacement phone. At that same night someone that lives about 2 houses down from my house came knocking on my door and returned my package. So i do believe that UPS delivered my package to the wrong house and I have also contacted them prior but they were no help. But I did get my phone back thanks to those people that got my package by mistake.