Forum Discussion

3302806857's avatar
3302806857
Network Novice
Hace 6 años

PIN for customer service

How do I recover or change my pin for accessing customer service by phone?
  • msd0426's avatar
    Hace 6 años

    Did you mean when calling customer service? if you have an online account or the Tmob aps, there's an option there to reset your PIN when calling customer care, the rep sent me a link on how to do it and that's how I changed mine... very helpful, I got the habit of changing mine every 3 months or so, you know for security reasons....😉