Forum Discussion
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
Magenta complained about overseas call centers in 2017. It is now 2021 and the situation has magnified. What is the best U.S. CST time to reach American customer service speaking English as a First Language?
