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magenta2504706
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Joined 8 years ago
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T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate with them. I keep asking for a U.S. representative or someone who speaks English and they transfer me back into the same queue. Is this some kind of joke? Is anyone aware of how to get a hold of a U.S. representative, even long enough to cancel service? I've had enough of this and will be switching to AT&T5KViews17likes20Comentarios