Forum Discussion
What does it mean if a phone is not blocked?
- Hace 6 años
Blocked is blacklisted which is what happens when a phone is reported stolen, lost, etc. A phone on an installment plan that is not paid off and customer not paying anymore will also get blacklisted.
SIM (Carrier) unlocked is completely different and that won't show on that website. If you haven't unlocked it the fastest way is find a friend on a different carrier and pop their SIM in, it will be obvious pretty quick if it isn't unlocked.
They blocked my husband's phone for no valid reason! It wasn't stolen or lost and the bill was auto paid! It has been 3 days talking to 7 different people to tell me they are so sorry but it doesn't get fixed! They don't know how it was blocked in the first place and "are investigating" it but it means he is without a phone with no correction in sight!! I changed from Verizon to T Mobile in March - paid cash for two Galaxy s22's and now I can't even move back to Verizon until the phone is unblocked. If this is an example of T Mobile's customer service it stinks! There must be someone who can enter the IMEI number into the system to unblock it!!
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