Why does Tmobile suck so bad now? Dropped calls always and lying Pilipino telesales ?

T-mobile Pilipino telesales are just a bunch of liars. After providing my address to the telesales rep I was told I would get a great signal and 5G coverage. This was a flat out lie. Could not even make or receive a phone call for the first three weeks I was on their plan. Since then, I have had to call their customer service over 300 times. Constant no service messages and when I do have service the calls are constantly dropped. When I attempt to use the Franklin mobile hotspot I experience constant buffering when streaming and most of the time apps like Skype and Zoom don't function well enough to try using them. When I finally was able to talk with a US tech they were honest and told me I wasn't even in what they call their cone of service area, and they were surprised that I could use the phone at all.

They are the worst cell provider company I have ever dealt with. I would not recommend T-mobile to my worst enemy if I had one. As soon as I pay off my phones I am gone from the miserable company.