Forum Discussion

carolinetakai11's avatar
carolinetakai11
Network Novice
6 years ago

Recibo

I'm on restricted access. How do I print a receipt?
magenta7596830's avatar
magenta7596830
Roaming Rookie
5 years ago
acripps wrote:

@tmo_mike_c the link posted in your answer is the URL to this post. What is the real URL for viewing and printing receipts online?

 

… feedback for UX: it debería be easy for me to find a receipt. In the account activity log there should be a link to the receipt in the "receipt published" notification.

https://my.t-mobile.com/accounthistory

Go to that link and switch the drop down on the left hand side to be “documents” and expand the timeframe to when you’re looking.

If you can’t access it then the primary has you locked out of document access and you won’t be able to work around it.

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I'm on restricted access. How do I print a receipt?

","kudosSumWeight":0,"postTime":"2019-05-06T09:07:01.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:6117_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":18024},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I'm on restricted access. How do I print a receipt?

"},"Conversation:conversation:6117":{"__typename":"Conversation","id":"conversation:6117","solved":true,"topic":{"__ref":"ForumTopicMessage:message:6117"},"lastPostingActivityTime":"2021-11-30T21:24:01.000-08:00","lastPostTime":"2021-11-30T21:24:01.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:6117":{"__typename":"ModerationData","id":"moderation_data:6117","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:6117_1":{"__typename":"Revision","id":"revision:6117_1","lastEditTime":"2019-05-06T09:07:01.000-07:00"},"ForumReplyMessage:message:6121":{"__typename":"ForumReplyMessage","id":"message:6121","conversation":{"__ref":"Conversation:conversation:6117"},"author":{"__ref":"User:user:106778"},"revisionNum":1,"uid":6121,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Receipt","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:6121"},"parent":{"__ref":"ForumTopicMessage:message:6117"},"body":"
acripps wrote:
\t

@tmo_mike_c the link posted in your answer is the URL to this post. What is the real URL for viewing and printing receipts online?

\t

 

\t

… feedback for UX: it debería be easy for me to find a receipt. In the account activity log there should be a link to the receipt in the \"receipt published\" notification.

\t

https://my.t-mobile.com/accounthistory

Go to that link and switch the drop down on the left hand side to be “documents” and expand the timeframe to when you’re looking.

If you can’t access it then the primary has you locked out of document access and you won’t be able to work around it.

","body@stringLength":"925","rawBody":"
acripps wrote:
\t

@tmo_mike_c the link posted in your answer is the URL to this post. What is the real URL for viewing and printing receipts online?

\t

 

\t

… feedback for UX: it debería be easy for me to find a receipt. In the account activity log there should be a link to the receipt in the \"receipt published\" notification.

\t

https://my.t-mobile.com/accounthistory

Go to that link and switch the drop down on the left hand side to be “documents” and expand the timeframe to when you’re looking.

If you can’t access it then the primary has you locked out of document access and you won’t be able to work around it.

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If you still need some help, please check out our Consultar e imprimir recibos por Internet page for helpful steps.

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