Forum Discussion
Reembolso
My husband and I have switched over to Tmobile from Verizon about 2 months ago now. We were told that we would get reimbursed for our final bills up to $650 from our previous carrier, mine was ri...
We want both the phones to be able to take advantage of the offer. Sorry it's not happening like it should. We may be able to have our internal teams look at this further. You should reach out to out T-Force team through the FB or Twitter links on our Community-2153 page. Please give them a shot at this when you get the chance.
We're having a very similar issue. We joined T-Mobile from Verizon almost two months ago with the store we joined up at telling us we'd be receiving vouchers to take to Verizon for our Verizon phones. A few weeks went by and no vouchers. We went back to the store and they said it would be up to 8 weeks. Our account with Verizon is now in collections as well as we've been waiting and waiting for the vouchers. How can we find out when exactly we'll receive our vouchers? Our credit shouldn't take a hit because T-Mobile can't fulfill its promise. We've been severely disappointed with T-Mobile so far, from customer service (lots of unexpected fees showed up on our first bill, which was almost twice what Verizon charged us) to weak and spotty cellular service.
