Forum Discussion
remove number from Scam Block
We are a business that offers follow up surveys to customers after they've interacted with us. We ask permission for the user to allow us to call them. Our number is showing up as "Scam Likely"...
Hola, @anztenney! As a business, we rely on customer feedback as well -- I'm sorry to read that your client base might be worried when your survey call arrives! You can report the need for this correction here: T-Mobile Scam Call Reporting. Hopefully our support teams will have you back on track for your feedback in no time!
- Marissa
So I get that TMObile has their algorithms but here's a scenario for you. I missed several calls from my wife today. Who's on my phone plan. With T-Mobile. For 3 years! I would recommend having your database scrubbed of #s serviced by TMobile. Or at the very least, don't block #s on the same plan from calling each other .
