Forum Discussion
Security of bank account information
Some people at my bank have had their bank account accessed by overseas hackers in recent years and some bank accounts were emptied, due to security breaches. As T-Mobile is now requiring our bank a...
Absolutely agree that customers should not entrust their bank account numbers to t-mobile in order to quality for an "autopay discount." I think t-mobile is insane to put customers in this position. I am considering terminating my multi-line 10+ year relationship with t-mobile as soon as I shop for a replacement plan. I get $25 a month in autopay discounts. This is hardly worth putting my bank account at risk of any future t-mobile data breaches. I have a legacy rate plan which is "grandfathered" and was not supposed to change. It allowed autopay discounts when using credit cards. A t-mobile "expert" today tried to tell me that changing autopay to exclude promised discounts using credit cards was not a plan change. They said they just redefined autopay! I am astounded by such arrogance.
