T-Mobile Charging me after cancellation!

Adwy wrote:

tidbits wrote:

You still had a bill.  Often people FAIL to realize there are 2 dates.  If you cancel after you paid your bill doesn't mean the month starts after that.  You paid for August in September, and had usage in September and September usage is due October even if you cancelled in September.

 

For example  my cycle ends the 14th and my bill is due the 30th.  If I cancel say on the 30th I would get a bill for the previous month which started on the 14th of the last month.

 

This is what gets most people.  Good Luck with the lawsuit.  People have sued and failed because there was in fact usage and bill is due.  Just because you didn't realize this doesn't mean you don't owe it.

Unless you cancelled with them, you have no clue how either incompetent or intentionally deceitful they are. They lied about my end of service date. Did not tell me I'd be billed again. LOCKED me out of my account with no way to get back into it which by the way contained all my bills and payment history so I could not even confirm that they were post-service billing me. I asked them to sent me an email of my bills and never got it. They LIE over and over and commit fraud. They deserve to be sued. I work at a top producing law firm. THIS IS FRAUD. 

  If you use CC or bank you have a history of your payments. Prepaid charges every 30 days.  So if the days don't end up being the same day because months that have 28 and 31 days changes the billing date.  Also if you were prepaid you wouldn't get a bill.  Postpaid will always be the same due day and will always be 2-3 days from the date and always consistent those 2 specific days.  If you logged into your account before you canceled under Usage it tells you your cycle.

If they are deceitful why they make it easy to find this info?  If you have an iDevice tied to the network you can even find it.  Difference is server time.  T-Mobile tells you based on your time zone, and Apple displays what the server time tells when it starts over.

My understanding when it comes to bills you have to request them and they don't email them.  They send you hard copies to your address on file.  I don't know of any provider that gives you any bill or access to an online account after you cancel service unless if Google or Apple that is tied to unless you delete that specific account as it's an addon and not an actual service account.  Also Google wants that data so they can sell it.  Apple uses the data not to sell but services, diagnostics data, and analytics for their devices.