Forum Discussion
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
I have a postpaid plan and I must admit that I often have to ask the CSR to repeat what she just said. They are probably very fluent in Spanish but their standard American English needs quite a bit of accent reduction coaching.
