Upgrade Early

The best way to find out is by contacting Tmobile support using messenger on Facebook or Twitter and they will give you the best answer.

DrewskiUSA wrote:

I have a similar question. I do not have the jump plan and have only had my phone for 6 months. When i goto my account it says I can upgrade and shows me a message saying the device i am upgrading has a payoff of $633 and that remaining balance will be added to my cart. The cart shows that I will be paying $3.21 a month for 24 months (I currently pay $0 as the phone was free on a new account)

So, will I have to hand over that $633 upfront, and then they are going to charge $3.21 a month, OR, am I just going to be paying $3.21 a month?

i believe its both..you’ll need to finish paying off the current phone which has $633 left on it and then the new device will end up costing you $3.21 per month. it was a free phone due to im guessing an add a line promo or something along that. so free but you must keep it for a certain amount of time before you can upgrade it..breaking that means the promo gets cancelled and you end up paying off what was left of the promo.

i would still contact TMO like gramps28 said but pretty sure this is what theyre saying in your case.

Yes unless you're on a Jump plan then you don't need to pay the balance.

And what is a jump plan may I ask you

It’s where you can upgrade sooner with a balance.

Tecla

I have a similar question. I do not have the jump plan and have only had my phone for 6 months. When i goto my account it says I can upgrade and shows me a message saying the device i am upgrading has a payoff of $633 and that remaining balance will be added to my cart. The cart shows that I will be paying $3.21 a month for 24 months (I currently pay $0 as the phone was free on a new account)

So, will I have to hand over that $633 upfront, and then they are going to charge $3.21 a month, OR, am I just going to be paying $3.21 a month?