Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
Since I've only had the phone for about two weeks, it hasn't had a vigorous testing. However, I have found (online) other people posting reviews where the same issue has occurred. That with the fact that my husband had it happen...
Unfortunately, I don't use skype or zoom. recording video with sound worked fine. Furthermore, if the call is working off speaker and works for a while on speaker, the mic works. And then it doesn't.
