Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
Tmobile support found the speakerphone cutting out is an issue and opened a ticket. I will update here when we get a response from them. Also, since we're on "house lockdown" it's been solely using the wifi. Our wifi is quite good in this house without a lot of issues, so pretty sure that has nothing to do with it.
