Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
Mike,
Strictly speaking, no pun intended, it's not a problem with the speaker, but the speakerphone mode and it's the microphone that has the issue.
Someone from your internal teams should check some of the returned phones to see the problem firsthand.
